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Privacy Policy

How we handle your personal data with respect and transparency.

Villa da Comporta is committed to protecting the privacy of its guests and website users. This policy explains how we collect, use and protect your personal data, as well as your rights as a data subject.

Who We Are

Your personal data will be processed by Steel Properties, Lda., registered under number 515 944 181, with registered address at Rua Duque de Palmela N.º 30, 6.º E, 1250-098 Lisboa, Portugal. For any data protection queries, please contact us at info@villadacomporta.net

Applicable Law

The processing of your personal data is carried out in accordance with Regulation (EU) 2016/679 — the General Data Protection Regulation (GDPR) — and applicable national legislation.

Purposes of Processing

Your personal data may be processed for the following purposes:

Reservation management and communication before, during and after your stay

Check-in and check-out procedures

Billing, invoicing and payment processing

Response to information requests or enquiries

Continuous improvement of the services provided

Sending communications and campaigns, where explicit consent has been given

Data Sharing

Your data may be shared with legal entities or competent authorities when required by law, with booking platforms such as Booking.com or Airbnb, and with service providers necessary for the operation of the accommodation. Your data will not be sold or used for commercial purposes by third parties.

Data Retention

Personal data will be retained only for as long as necessary for the purposes for which it was collected or to comply with legal obligations.

Your Rights

As a data subject, you have the following rights:

Right of Access

You may request information about the personal data we hold about you, including how it was collected and the purposes of its processing.

Right to Rectification

You may request the correction or updating of your data whenever it is inaccurate or incomplete.

Right to Erasure

You may request the deletion of your personal data when there is no longer a legal basis for its processing or when you withdraw previously given consent.

Right to Object

You may object to the processing of your data on grounds relating to your particular situation, where your rights and interests override the legitimate interests of the controller.

Right to Restriction

You may request the restriction of processing of your data. In such cases, the data will only be stored, with no other processing operations.

Data Security

We use technical and organisational security measures to protect your data against manipulation, loss, destruction and unauthorised access. These measures are continuously updated in line with technological advances.

Complaints

Data subjects have the right to lodge a complaint with the Comissão Nacional de Protecção de Dados (CNPD), the Portuguese data protection supervisory authority, in the event of a breach of applicable personal data protection rules.

Updates to this Policy

Steel Properties, Lda. may amend or update this Privacy Policy. Any changes will take effect upon publication on the website. We recommend checking this section regularly to stay informed.