In the event of a dispute, the consumer may have recourse to an Alternative Dispute Resolution (ADR) entity, in accordance with applicable legislation.
CNIACC
National Centre for Information and Arbitration of Consumer Conflicts
MoradaRua D. Afonso Henriques, 1, 4700-030 Braga, Portugal
Telefone+351 253 619 107
E-mailgeral@cniacc.pt
Websitewww.cniacc.pt
Consumer Portal
For more information about your rights as a consumer in Portugal, you may consult the Consumer Portal at www.consumidor.gov.pt
European ODR Platform
Consumers may also have recourse to the European Online Dispute Resolution (ODR) platform, available at ec.europa.eu/consumers/odr